Shipping

We use Australia Post for delivery of all orders in Australia and DHL Express & eCommerce for delivery of all international orders. The orders are dispatched from Adelaide within 24 hours of the order being placed excluding weekends, public holidays and promotional periods.

Please note that we do not ship to US PO Boxes.

An order confirmation email displaying your tracking number will be sent once your order has been processed.

ORTC 
3/938 South Road
Edwardstown, SA, 5039

If you have any questions regarding shipping, or you are in need of something urgently please email us at hello@ortc.com.au and we will assist you as best as we can.  

*Please note the below shipping times are additional to the dispatch time. This is an estimate only and may be subject to delays. 

 Shipping Method
Cost
Estimated Transit Time
Standard (Australia)

$4.95 for all orders

Free for all orders over $120.00

2 - 8 Business Days
Express (Australia)

$12.00 for all orders

1 - 4 Business Days
New Zealand

$15.00 NZD for all orders with DHL Express

Free for orders over $100.00 NZD

2 - 4 Business Days
USA & Canada

$6.00 USD for all orders with Australia Post Standard

$10.00 USD for all orders with DHL Express

Free for orders over $100 USD

5 - 9 Business Days

2 - 4 Business Days

International Express

$19.95 for all orders with DHL Express

Free for orders over $100.00 USD

4 - 5 Business Days
Click & Collect
Currently unavailable 



 

 

Import Duties & Taxes

Deliveries may be subject to local import fees or taxes, this will be calculated through your local customs office and is subject to those policies within your country.

The customer is solely responsible for any additional costs. This cost will be charged through the courier service used and an order can only be received once payment is made.

Should a delivery be refused, the cost of the original and return shipping will be charged to the customer and taken from any potential refund.

Please note, there may be a minimum threshold for imported goods into your country. For any larger orders, we would recommend checking these requirements with your local customs office.

For more information and to check any local policies, please get in touch with your local customs office.

Shipping Protection

ORTC is proud to offer Navidium Shipping Protection. Click here to learn more.

Our Store

66 The Parade
Norwood, SA, 5067

Mon - Fri: 10am - 5pm
Sat: 10am - 4pm
Sun: 11am - 3pm