Shipping Information

Shipping

We use Australia Post for delivery of all orders in Australia and FedEx Express and DHL Express & eCommerce for delivery of all international orders. The orders are dispatched from Adelaide within 24 hours of the order being placed excluding weekends and public holidays. 

Please note that we do not ship to US PO Boxes.

An order confirmation email displaying your tracking number will be sent once your order has been processed.

ortc Clothing Co
33 King Street, 
Norwood, SA, 5067

If you have any questions regarding shipping, or you are in need of something urgently please email us at hello@ortc.com.au and we will assist you as best as we can.  

*Please note the below shipping times are additional to the dispatch time. This is an estimate only and may be subject to delays. 

Import Duties & Taxes

Deliveries may be subject to local import fees or taxes, this will be calculated through your local customs office and is subject to those policies within your country.

The customer is solely responsible for any additional costs. This cost will be charged through the courier service used and an order can only be received once payment is made.

Should a delivery be refused, the cost of the original and return shipping will be charged to the customer and taken from any potential refund.

Please note, there may be a minimum threshold for imported goods into your country. For any larger orders, we would recommend checking these requirements with your local customs office.

For more information and to check any local policies, please get in touch with your local customs office.